Customer Service Charter
01.We will ensure friendly, timely, equal, and accurate services for our customers, and will become whom our customers trust.
02.We will promote professionalism, and will promptly provide customers with the latest technology and services that KR offers.
03.We will find ways to improve from customer dissatisfaction or inconveniences caused by unfriendly attitude and improper work process, and ultimately prevent recurrences.
04.We will receive the result of external satisfaction level from our customers and take measures to improve further. And we will approach customers with respect and an open-mind.